The new priest was nervous about hearing confessions, so he asked an older priest to sit in on his sessions. The new priest heard a couple confessions, then the old priest asked him to step out of the confessional for a few suggestions.
The old priest suggested, "Cross you arms over your chest, and rub your chin with one hand." The new priest tried this. The old priest suggested, "Try saying things like, 'I see, yes, go on, and I understand. How did you feel about that?'"
The new priest said those things, trying them out. The old priest said, "Now, don't you think that's a little better than slapping your knee and going 'No shit?! What happened next?'"